Terms & Conditions

Welcome to Building Brains Learning. By booking a tutoring session with us, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

  • We offer tutoring services for students in grades K–5, specializing in math tutoring.

  • Sessions are available in 30-minute, 45-minute, and 60-minute time blocks, as outlined on our website.

2. Scheduling & Payment

  • All sessions must be booked and paid for in advance through our online scheduling system.

  • Prices are listed on our website and are subject to change at our discretion.

  • Payment is required at the time of booking to confirm your session.

3. Cancellations & Rescheduling

  • Cancellations must be made at least 24 hours in advance to receive a full refund or reschedule without penalty.

  • Cancellations made less than 24 hours before the session will not be refunded.

  • If you need to reschedule, you may do so once without charge if notice is given 24 hours in advance.

4. Student Conduct & Responsibilities

  • Online/In-Person: Students are expected to arrive on time, prepared, and with necessary materials (assignments, homework, device, etc.).

  • Parents/guardians are responsible for ensuring a quiet and distraction-free environment during online sessions.

  • Building Brains Learning reserves the right to end a session early if a student is consistently disruptive.

5. Tutor Responsibilities

  • Tutors will provide professional, supportive, and personalized instruction.

  • We do not guarantee specific academic outcomes but aim to improve understanding and performance.

  • Sessions will start and end on time; if a tutor is late, additional time will be added or a partial refund will be offered.

6. Refunds & Credits

  • Refunds are only available for sessions canceled at least 24 hours in advance.

  • No-shows (students who do not attend their session without notice) will not be refunded.

  • Session credits may be issued at the discretion of Building Brains Learning.

7. Technology Requirements (for online sessions)

  • Families are responsible for ensuring a stable internet connection, working microphone, and camera.

  • Technical difficulties on the student’s end are not grounds for a refund.

8. Privacy & Confidentiality

  • Student information and academic records will be kept confidential.

  • We will not share personal information with third parties without consent.

9. Limitation of Liability

  • Building Brains Learning is not responsible for any decisions, academic outcomes, or grades resulting from tutoring.

  • Parents/guardians remain responsible for their child’s overall education and supervision.

10. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

📧 info@buildingbrainslearning.org

🌐 buildingbrainslearning.org