Frequently Asked Questions
Frequently Asked Questions (FAQ)
1. What grade levels do you tutor?
We specialize in tutoring students from Kindergarten through 5th grade, with a focus on building strong math skills.
2. Do you offer both online and in-person sessions?
Yes! We offer both options so families can choose what works best:
Online sessions are conducted through Zoom. You’ll receive a secure meeting link after booking.
In-person sessions are available by appointment at the Lanham, Bowie, or Hyattsville library locations. Once you book, a tutor will contact you directly to confirm the most convenient library location.
3. How do I schedule a session?
All sessions can be scheduled through our online booking system on our website. Simply select your desired session length and format (online or in-person), then follow the prompts to complete payment.
4. How long are the tutoring sessions?
We currently offer:
30 minutes
45 minutes
60 minutes
5. What happens if I need to cancel or reschedule?
Cancellations made at least 24 hours in advance can be refunded or rescheduled.
Cancellations made with less than 24 hours’ notice, or missed sessions (no-shows), are non-refundable.
You may reschedule once without charge if notice is given at least 24 hours in advance.
6. What should my child bring to the session?
For online sessions: A computer or tablet with Zoom installed, stable internet, and any homework or materials they’d like to review.
For in-person sessions: A notebook, pencil, and any schoolwork or assignments they want help with.
7. Do you guarantee better grades?
We do not make grade guarantees, but our tutors are committed to helping students strengthen their understanding, improve confidence, and build long-term academic success.
8. Who are the tutors?
Our tutors are experienced, supportive, and passionate about helping children succeed in math. We tailor our approach to meet the needs of each individual student.
9. How do payments work?
Payment is required at the time of booking to reserve your spot. Prices are listed on our website and vary depending on the length of the session.
10. How can I contact you if I have more questions?
You can reach us at:
📧 info@buildingbrainslearning.org
🌐 buildingbrainslearning.org